Cookie Policy
How we use cookies and similar technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
This policy explains how Tenon10 uses cookies and similar technologies (pixels, local storage, etc.) on our platform.
Essential Cookies
Required for the platform to function. These cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security protection | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
Enhance your experience. These remember your preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| language | Your language preference | 1 year |
| theme | Dark/light mode preference | 1 year |
| dashboard_layout | Dashboard customization | 1 year |
Analytics Cookies
Help us improve the platform. These collect anonymous usage data.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - user identification | 2 years |
| _gid | Google Analytics - session | 24 hours |
| plausible | Privacy-focused analytics | Session |
We use Google Analytics with IP anonymization enabled. We do not use session recording tools.
Marketing Cookies
Used for advertising. Only set with your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Facebook advertising | 3 months |
| _gcl_au | Google Ads conversion | 3 months |
Marketing cookies are only used for visitors from advertising campaigns and are disabled by default.
Your Choices
Cookie Consent
When you first visit Tenon10, you'll see a cookie consent banner. You can:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences
Changing Preferences
You can change your cookie preferences at any time through your account privacy settings or by clicking "Cookie Settings" in the footer.
Browser Settings
Most browsers allow you to control cookies through settings. Options include:
- Block all cookies
- Block third-party cookies only
- Delete cookies when browser closes
- Browse in "private" or "incognito" mode
Note: Blocking essential cookies will prevent the platform from functioning properly.
Third-Party Cookies
Some cookies are set by third-party services we use. Each has their own privacy policy:
- Google Analytics - Google Privacy Policy
- Stripe - Stripe Privacy Policy
Do Not Track
Some browsers send "Do Not Track" signals. Currently, there is no industry standard for responding to these signals. We treat DNT signals as a preference for essential cookies only.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Material changes will be communicated through a notice on our website.
Contact Us
If you have questions about cookies, please contact us:
- Email: privacy@tenon10.com
- Mail: Tenon10 Inc., Suite 850, 36 Toronto Street, Toronto, ON M5C 2C5, Canada