Accessibility Policy

Our Commitment

Tenon10 Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

This policy reflects our commitment to compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Standards We Follow

We strive to meet WCAG 2.0 Level AA standards, which include:

• Perceivable: Information and interface components must be presentable in ways users can perceive
• Operable: Interface components and navigation must be operable
• Understandable: Information and operation of the interface must be understandable
• Robust: Content must be robust enough to be interpreted by a wide variety of user agents

Accessibility Features

Visual

• Alternative text for images
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Dark mode support for reduced eye strain
• Focus indicators for interactive elements

Keyboard Navigation

• All functionality available via keyboard
• Logical tab order
• Skip navigation links
• Keyboard shortcuts for common actions

Screen Reader Support

• Proper heading structure
• ARIA labels where appropriate
• Form labels and instructions
• Error identification and suggestions

Browser and Device Support

For the best accessible experience, we recommend using:

• Latest versions of Chrome, Firefox, Safari, or Edge
• Built-in browser zoom functionality (up to 200%)
• Screen readers like NVDA, JAWS, or VoiceOver

Known Limitations

We are continuously working to improve accessibility. Currently known limitations include:

• Some older PDF documents may not be fully accessible
• Third-party embedded content may have varying accessibility
• Some complex data visualizations may require alternative formats

We are actively working to address these limitations. If you encounter accessibility barriers, please contact us.

Alternative Formats

We are committed to providing accessible alternatives. If you need information in a different format, please contact us. We can provide:

• Large print versions
• Plain text versions
• Information read aloud over the phone
• Other formats upon request

Feedback and Assistance

We welcome your feedback on the accessibility of Tenon10. Please let us know if you:

• Encounter accessibility barriers
• Need information in an alternative format
• Have suggestions for improvement

We will respond to accessibility feedback within 5 business days and work to resolve issues promptly.

Training

Tenon10 ensures that team members receive training on:

• Ontario's accessibility laws and requirements
• The Ontario Human Rights Code as it relates to persons with disabilities
• How to interact and communicate with people with various disabilities
• How to use assistive technologies

Compliance

Tenon10 complies with applicable accessibility legislation including:

• Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
• Integrated Accessibility Standards Regulation (IASR)
• Ontario Human Rights Code

Contact Us

For accessibility-related questions, feedback, or to request alternative formats, please contact us:

• Email: support@tenon10.com
• Subject Line: "Accessibility Request"
• Mail: Tenon10 Inc., Suite 850, 36 Toronto Street, Toronto, ON M5C 2C5, Canada

We are committed to responding to accessibility requests within 5 business days.